Commercial HVAC Service Technician - Charlotte, NC

COMPANY COMPENSATION 

• Total Compensation $75K-$100K  
• This pay range is based on experience, skill set, and geographic location. 
• You get paid every Friday and we understand that family comes first! 

LOCATION: Charlotte, NC

PRIMARY RESPONSIBILITIES 

Technician  

• Perform preventative maintenance and troubleshoot/repair HVAC equipment in a timely and quality manner. 
• Continued technical training (classroom, OJT and personal studies) in order to meet the responsibilities of a technician. This will be monitored and discussed during each review for improvement. 
• Demonstrate capability of handling a heavy workload of calls. 
• Maintain a high level of professionalism by arriving at work on time, maintaining a neat physical appearance and work vehicle in clean working order. 
• Present a professional, positive and helpful attitude at all times when interacting with customers and co-workers. 
• Organize all work details (work performed, service recommendations, purchase order numbers for material purchased, etc.) and complete an accurate work ticket for billing & payroll purposes. 
• Submit accurate and complete Start-up Sheets in a timely manner. 
• Submit accurate and complete Refrigerant Tracking Logs in a timely manner. 
• Promote new business by reporting leads. 
• Exercise effective communication with the customer and co-workers by using the LINC Communication Model 
• Build rapport and positive working relationships with clients, vendors, and other outside contacts. 
• Fully utilize technology to enhance performance (email, internet usage, VB Mobile) 
• Work with other Technicians by sharing knowledge and experience. This could be of a technical nature or specific issues related to the facility. 
• Demonstrate the Total Comfort Solutions values daily. 
• Ability to mentor apprentice level technicians  
• Service Technician will continue the on-call rotation and will be available nights and weekends on the weeks he pulls on-call. Project Technician will continue to work nights and weekends as needed. 

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS 

• Two-Year Technical Degree or 4 – year apprenticeship from accredited HVAC institution with 1 to 2 years of experience, HVAC Certificate from accredited HVAC institution with 6+ years of experience, or equivalent work experience. 
• Organization and time management skills. 
• Problem solving skills. 
• Will have available the tools necessary to accomplish the work of a Service Technician.  
• Use proper tools and instruments for troubleshooting. 
• Extensive knowledge of safe work habits. 
• Experience with managing agreements and quoted jobs to the margins and standards at which they were sold. 
• Excellent communication skills. 
• Ability to work in a team environment. 
• Ability to pass fit-for-duty evaluations as required for contract requirements. 

TECHNICAL SKILLS REQUIREMENT 

Industry-specific knowledge gained from working in the field: 

• Knowledge/experience using a vacuum pump and micron gauge. 
• Knowledge/experience properly using a recovery machine. 
• Knowledge/experience using an electronic leak detector. 
• Knowledge/experience using a voltmeter, ohmmeter, and ammeter. 
• Use proper refrigerant charging techniques including superheat and subcooling. 
• Knowledge/experience of measuring and setting gas pressures on various types of natural gas systems. 
• Experience understanding airflow standards, measurements, and instruments. 
• Show evidence of proper maintenance execution on package units, split systems, air cooled chillers and cooling towers. 
• Accomplish all Level of Apprentice and Junior Service Technician responsibilities and duties.  
• Possess a technical knowledge and experience level to troubleshoot, repair and maintain HVAC mechanical systems unsupervised. This includes, but not limited to, roof top package units and split systems, air- and water-cooled chilled water systems (with support), exhaust fans, pumps, and motors.